FREQUENTLY ASKED QUESTIONS

General Information

Medical Hero is an educational platform that provides comprehensive study packages to help students prepare for various medical exams.

All our study packages are in the dropdown top bar menu under “Products”.

List of Medical Hero’s study packages:

Study Packages

Our study packages include practice questions, detailed explanations, study guides, and simulated exams that replicate the real exams. For some study packages, you can purchase flashcards additionally.

Once you purchase a Medical Hero package, you will receive login details via the email you leave at the checkout to access the materials on our website, medicalhero.com. You can access material from your phone, laptop, or tablet.

Yes, our platform, medicalhero.com is mobile-friendly, allowing you to study on the go.

No, you can access the materials as many times as you need within your subscription period.

Medical professionals design our packages and they all include up-to-date materials, interactive content, and study guides with key information you need to know to pass your exam the first time!

Medical Hero materials are regularly updated to reflect the latest exam formats and content changes.

Pricing and Payment

Most of our study packages have the same pricing. You will receive exactly the same package, but the length of usage will have different prices. One month is $49, three months is $59, and a lifetime access that never expires is $64. We never auto-charge our customers.

We accept all major credit cards.

100% money-back guarantee! If you don’t pass your exam after using our study package we will return the money!

Support and Student Success

Yes, our rating is 4,8 stars from 500+ reviews! Many of our users have successfully passed their exams and shared their experiences on our Testimonials page.

Our customer support is available everyday Monday – Saturday 9 am – 4 pm EST time zone. If you text us outside of working hours we’ll review your request as soon as we open.

You can reach out to our customer support via email at admin@medicalhero.com or simply fill out the form on our contact page.

Yes, we offer some free resources such as free practice tests you can use for each study package to test your knowledge and skills.

We publish a few blog posts per week where you can find tons of free information.

List of Medical Hero’s free practice tests: