After you complete your purchase, we’ll send you an email containing your account information. Click on the link within the email to access your CNA Hero study package.

No, you don’t need to install any software to access your CNA Hero study package. 

Yes. You can access your study material on your laptop, desktop, cell phone, or tablet. 

We’re so confident about our material that we offer an unbeatable money-back guarantee. If you don’t pass your CNA examination after using CNA Hero, send us your exam transcript and we’ll give you a full refund – no questions asked.

As often as you like! Once you’ve purchased CNA Hero, it’s yours for the duration of your subscription. You can take the practice questions and simulated exams as many times as you need.

Contact us via email and we’ll reply within 24 hours! Contact us here.

The easiest CNA jobs are usually in long-term care assisted living facilities or home health care, where patient needs are more routine and the pace is slower compared to hospitals or nursing homes.

Most CNA written exams have 60–70 questions, and you need about 70–80% correct to pass. That means you can usually miss 12–18 questions, depending on your state’s scoring.

If you fail, you can retake the exam up to three times within 24 months of finishing your training. After three failed attempts, most states require you to redo CNA training before testing again.

The most common mistake is missing critical steps, like proper handwashing, patient safety, or positioning.